PRODUCER ADVANTAGE AI™

TERMS OF SERVICE

Effective Date: August 10, 2026

These Terms of Service ("Terms") govern your access to and use of Producer Advantage AI™, Producer Advantage FE™, Producer Advantage AI™ MP, related software, websites, Chrome extensions, applications, funnels, services, products, and related offerings (collectively, the "Services") provided by Producer Advantage Holdings LLC ("Company," "we," "our," or "us").

By accessing or using the Services, you agree to be bound by these Terms.

Producer Advantage FE™ and Producer Advantage AI™ MP are intended for use by licensed insurance professionals and business users and is not intended for consumer financial decision-making.

1. Eligibility

You must:

Be at least eighteen (18) years of age;

Have the legal capacity to enter into binding agreements; and

Use the Services only for lawful purposes.

If you use the Services on behalf of an agency, company, or other organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Beta Software

Producer Advantage FE™ and Producer Advantage AI™ MP may be offered as beta software.

Beta software may contain:

Bugs

Errors

Inaccuracies

Incomplete features

Service interruptions

Delays

Unexpected behavior

Compatibility issues

Features may be modified, suspended, discontinued, or removed at any time without notice.

Participation in any beta program is voluntary and at your own risk.

3. No Professional Advice

Producer Advantage AI™, Producer Advantage FE™, and Producer Advantage AI™ MP provide informational coaching assistance only.

Nothing provided by the Services constitutes:

Legal advice

Compliance advice

Tax advice

Financial advice

Insurance advice

Investment advice

Professional advice of any kind

AI-generated recommendations, suggestions, insights, prompts, scripts, rebuttals, and responses are informational only.

Users remain solely responsible for all decisions, actions, recommendations, communications, and business activities.

No attorney-client, fiduciary, advisory, insurance producer-client, or other professional relationship is created by use of the Services.

4. User Responsibilities

You agree to:

Maintain all required licenses and appointments;

Follow carrier guidelines and underwriting requirements;

Follow agency policies and procedures;

Comply with all applicable laws and regulations;

Obtain all required permissions and consents;

Use the Services responsibly and lawfully;

Verify the accuracy of all information before relying upon it;

Exercise independent judgment in all business decisions.

You acknowledge that the Services are intended to assist users and do not replace professional judgment or regulatory obligations.

5. Recording and Communications Compliance

You are solely responsible for determining whether call recording, audio processing, transcription, monitoring, artificial intelligence assistance, and communication activities are permitted under applicable federal, state, local, and international laws.

You represent and warrant that you have obtained all required:

Notices

Disclosures

Authorizations

Permissions

Consents

before utilizing any recording, transcription, monitoring, or AI-assisted functionality.

Producer Advantage Holdings LLC assumes no responsibility for your compliance with recording, privacy, or communications laws.

6. Regulatory Compliance

Users are solely responsible for compliance with all applicable laws, regulations, and industry requirements, including but not limited to:

State insurance laws

Department of Insurance regulations

Carrier guidelines

Licensing requirements

Continuing education requirements

Advertising regulations

Privacy laws

Data protection laws

Telemarketing laws

TCPA requirements

CMS regulations

Call recording laws

Consumer protection laws

Producer Advantage AI™ does not monitor, supervise, guarantee, or ensure compliance with any legal or regulatory requirements.

7. Intellectual Property

Producer Advantage AI™, Producer Advantage FE™, Producer Advantage AI™ MP, trademarks, service marks, logos, branding, software, code, workflows, prompts, methodologies, documentation, content, graphics, designs, training materials, and related materials are the exclusive property of Producer Advantage Holdings LLC and are protected by applicable intellectual property laws.

No ownership rights are transferred to users.

Except as expressly permitted by law, you may not:

Copy

Modify

Reproduce

Distribute

Publish

License

Sell

Create derivative works from

Exploit

any portion of the Services without prior written consent.

8. Feedback Rights

You grant Producer Advantage Holdings LLC a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable, and sublicensable right and license to use, reproduce, modify, adapt, publish, distribute, and incorporate:

Feedback

Suggestions

Recommendations

Ideas

Enhancement requests

Bug reports

Comments

Testimonials

for any lawful purpose without compensation or obligation to you.

9. Testimonials and Case Studies

You authorize Producer Advantage Holdings LLC to use anonymized:

Feedback

Results

Statistics

Success stories

Performance outcomes

Product usage information

for marketing, educational, investor, and business purposes.

We will not publicly use your:

Name

Agency name

Photograph

Logo

Likeness

Other identifying information

without your separate consent.

10. Acceptable Use

You may not:

Reverse engineer the software;

Decompile, disassemble, or attempt to access source code;

Copy proprietary content;

Redistribute the Services;

Circumvent security measures;

Interfere with operation of the Services;

Introduce malicious code;

Use the Services for unlawful purposes;

Misrepresent your identity;

Access the Services without authorization;

Develop competing products using confidential information obtained through beta access;

Use the Services in any manner that could damage the Company or its users.

11. Confidentiality

Users participating in beta programs agree to maintain confidentiality regarding:

Product features

Workflows

Screenshots

Demonstrations

Documentation

Roadmaps

Internal information

Technical information

Proprietary methodologies

Non-public product details

You may not disclose confidential information without prior written authorization from Producer Advantage Holdings LLC.

This confidentiality obligation survives termination of your participation in the beta program.

12. No Warranty

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRODUCER ADVANTAGE HOLDINGS LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY

FITNESS FOR A PARTICULAR PURPOSE

TITLE

NON-INFRINGEMENT

ACCURACY

RELIABILITY

AVAILABILITY

UNINTERRUPTED OPERATION

ERROR-FREE PERFORMANCE

WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR RESULTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRODUCER ADVANTAGE HOLDINGS LLC SHALL NOT BE LIABLE FOR:

Lost profits

Lost commissions

Lost sales

Lost opportunities

Lost data

Business interruption

Regulatory penalties

Compliance issues

Reputation damage

Indirect damages

Incidental damages

Special damages

Consequential damages

Exemplary damages

Punitive damages

arising from or relating to the use of the Services.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF PRODUCER ADVANTAGE HOLDINGS LLC EXCEED THE AMOUNT PAID BY THE USER TO PRODUCER ADVANTAGE HOLDINGS LLC DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IF NO FEES WERE PAID, THE COMPANY'S MAXIMUM LIABILITY SHALL BE ZERO DOLLARS ($0).

Some jurisdictions do not permit certain limitations of liability. In such jurisdictions, liability shall be limited to the maximum extent permitted by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Producer Advantage Holdings LLC and its owners, officers, managers, employees, contractors, agents, affiliates, successors, and assigns from and against any claims, liabilities, damages, losses, judgments, penalties, fines, costs, and expenses, including reasonable attorneys' fees, arising from:

Your use of the Services;

Your violation of these Terms;

Your violation of any law or regulation;

Your violation of third-party rights;

Your communications or recordings;

Your insurance activities, recommendations, or sales practices.

15. Suspension and Termination

We may suspend, restrict, disable, or terminate your access to the Services at any time, with or without notice, for any reason, including:

Violation of these Terms;

Suspected unlawful activity;

Security concerns;

Misuse of the Services;

Operational or business reasons.

Termination does not relieve you of obligations that survive termination.

16. Modifications

We may modify these Terms at any time.

Updated Terms become effective upon posting unless otherwise specified.

Your continued use of the Services after modifications constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to conflict of law principles.

18. Arbitration and Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration in the State of New Jersey in accordance with the rules of the American Arbitration Association.

Each party waives the right to a jury trial and agrees that arbitration shall be the exclusive remedy for disputes.

Nothing in this section prevents either party from seeking temporary, preliminary, or permanent injunctive relief in a court of competent jurisdiction to protect intellectual property rights, confidential information, or proprietary rights.

To the extent permitted by law, disputes must be brought on an individual basis and not as part of a class action, consolidated action, or representative proceeding.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms constitute the entire agreement between you and Producer Advantage Holdings LLC regarding the Services and supersede all prior or contemporaneous communications, understandings, agreements, and representations.

21. Contact Information

Producer Advantage Holdings LLC

Producer Advantage AI™

Producer Advantage FE™

Producer Advantage AI™ MP

Email: [email protected]

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.